Last modified: September 10, 2024 

Introduction 

Birtcher Anderson & Davis Associates Inc. (“Company” or “We”) is committed to protecting your privacy through our compliance with this policy (“Policy”). 

This Policy describes the types of information we may collect from you or that you may provide when you use our website: www.birtcherandersondavis.com  or other digital properties (collectively the “Websites”) that link or refer to this Policy, when you are a prospective client or tenant, when you become a client or tenant, or when use any of our services (collectively, our “Services”).  This Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing personal information.  

This Policy applies to personal information we collect: 

  • When accessing our Services and on our Websites.  
  • In email, text, and other electronic messages from you when accessing our Services.  
  • Through mobile and desktop applications you download for access to our Websites and/or Services. 

It does not apply to information collected by: 

  • Any other website operated by a third party, including, but not limited to Google Analytics; or  
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Websites. 

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites. By accessing or using our Websites, you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of our Websites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.  

Children Under the Age of 13 

Our Websites are not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Websites. We do not knowingly collect personal information from children under 13. If you are under 13, do not: use or provide any information on our Websites or through any of its features; access any of our Services; use any of the interactive or public comment features of our Websites; or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@birtcherandersondavis.com 

 Information We Collect About You and How We Collect It 

We collect several types of information from and about you, including: 

  • Identifiers, such as name, postal address, email address, telephone number, online identifier, IP address, driver’s license number, any other identifier by which you may be identified or contacted online or offline; 
  • Customer records, such as financial information, including bank account numbers, credit card number, debit card numbers, employment information, signatures, physical characteristics or descriptions. 
  • Protected classification characteristics, such as age, veteran or military status, national origin, citizenship, gender.  
  • Commercial information, including records of personal property such as information about vehicles, purchasing or consuming history or tendencies.  
  • Internet or other similar network activity, such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.  
  • Geolocation data, such as data about physical locations or movements within properties via surveillance cameras. 
  • Professional or employment-related information, such as current or past job history.  
  • Inferences draw from other personal information, including profile information reflecting your preferences, characteristics, behavior. 
  • Sensitive personal information, such as driver’s license or state identification card information, financial account information.  

We collect this information: 

  • Directly from you when you provide it to us. 
  • Automatically as you navigate through the Websites and access our Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. 
  • From third parties, for example, our business partners, like Google Analytics. 

Information You Provide to Us   

The information we collect on or through our Websites and/or when you are accessing our Services may include: 

  • Information that you provide by filling in forms on our Websites or applying for a residence. 
  • Records and copies of your correspondence (including email addresses), if you contact us. 
  • Your responses to surveys that we might ask you to complete for research purposes. 
  • Details of activities you carry out through our Websites or our Services.  
  • Your search queries on the Websites. 

Information We Collect Through Automatic Data Collection Technologies   

As you navigate through and interact with our Websites and access our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: 

  •  Details of your visits to our Websites, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Websites. 
  • Information about your computer and internet connection, including your IP address, operating system, and browser type. 

The information may be considered personal information or we or our third party partners may associate it with personal information.  Generally, it helps us to improve our Websites and to deliver a better and more personalized Service, including by enabling us to: 

  • Estimate our audience size and usage patterns. 
  • Store information about your preferences, allowing us to customize our Websites according to your individual interests. 
  • Recognize you when you return to our Websites. 

The technologies we use for this automatic data collection may include: 

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.  
  • Web Beacons. Pages of our Websites and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).  

How We Use Your Information 

We use information that we collect about you or that you provide to us, including any personal information: 

  • To present our Websites and the contents on such Websites to you. 
  • To provide you with our Services.  
  • To contact you in an emergency, or if you have consented, to contact you via email or text messages about information relevant to your tenancy, including property reminders, property-related information, and other notices. 
  • To provide you with information, products, or services that you request from us. 
  • To fulfill any other purpose for which you provide it. 
  • To provide you with notices about your tenancy, including expiration and renewal notices and other notices required by law or that may be relevant to you as a tenant. 
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. 
  • To notify you about changes to our Websites, our Services, or anything else that we offer or provide though such Websites. 
  • In any other way we may describe when you provide the information. 
  • For any other purpose with your consent. 

Disclosure of Your Information 

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.  

We may disclose personal information that we collect or you provide as described in this Policy: 

  • To our subsidiaries and affiliates. 
  • To contractors, service providers, and other third parties we use to support our business. 
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held the Company about users of our Websites or Services is among the assets transferred. 
  • To fulfill the purpose for which you provide it. For example, if you give us an email address or phone number to contact you, we will use that information to contact you about information that may be relevant to you.  
  • For any other purpose disclosed by us when you provide the information. 
  • With your consent. 

We may also disclose your personal information: 

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request. 
  • To enforce or apply any agreements, including for billing and collection purposes. 
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, other tenants, our employees, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. 

Please note that Company does not share your personal information with third parties for their own marketing or advertising purposes.   

Choices About How We Use and Disclose Your Information 

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:  

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. 
  • Accessing and Correcting Your Information. You can review and change your personal information by logging into the Websites and visiting your Tenant profile page, or by contacting your property manager or community manager directly to update your contact form.  You may also send us an email at info@birtcherandersondavis.com] with your request to access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change or delete information if we believe such change or delete would violate any law or legal requirement, cause the information to be incorrect, or if there is some other legal basis to maintain the information. 

Your State Privacy Rights 

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Please note that Company does not share personal information with third parties for their direct marketing purposes.  If you have any questions about our data sharing practices, please send an email to info@birtcherandersondavis.com. 

International Visitors 

Information collected through our Websites will be stored in, processed in and subject to the laws of the United States, which may not provide the same level of protection for your information as your home country, and may be available to the United States government or its agencies under a lawful order made in the United States. By using our Websites, you consent to such transfer to, storage in and processing within the United States. 

Data Security 

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to your account and/or certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Websites. The information you share in public areas may be viewed by any user of the Websites. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Websites or through our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites or our Services. 

Changes to Our Privacy Policy 

It is our policy to post any changes that we make to this Policy on our Websites. The date that this Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes. 

Contact Information 

To ask questions or comment about this Policy or our privacy practices, please contact us:  

 Via email: info@birtcherandersondavis.com 

Via post: 31920 Del Obispo, Ste 260, San Juan Capistran, CA 92675 

Via phone: 949-545-0500